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In-Store Commerce
May 24, 2023

Visual Merchandising Displays: How store visuals are essential to sell effectively with In-Store Commerce

Did you know that the average person's attention span is at 8 seconds or even less? With the advent of hyper-convenience and instant gratification, it's no surprise. Today's challenge is to grab their attention as quickly as you can. That's true in both online commerce and traditional retail. Visual merchandising plays a crucial role in driving sales and enhancing the overall shopping experience. It involves creating eye-catching displays and layouts to showcase products in a way that captures the attention of shoppers and encourages them to make a purchase, especially with new ways like In-Store Commerce. In the post-pandemic era, incorporating online ordering into the physical store experience has become more important than ever. Here are some of the key reasons why visual merchandising is essential for effectively selling with In-Store Commerce:

This is a mockup only. Sample standee of how merchants can promote Scan-to-Order to minimize waiting times.

Attracting Customers

Visual merchandising is all about creating an inviting atmosphere that draws customers into the store. By displaying products in an aesthetically pleasing way, retailers can capture the attention of passersby and entice them to come inside. In today's fast-paced world, customers are constantly bombarded with information and stimuli, so it's important to create displays that stand out and make a lasting impression.

Boosting Sales

Well-executed visual merchandising can have a significant impact on sales. By showcasing products in an appealing way, retailers can increase their perceived value and encourage customers to make a purchase. For example, placing high-margin items at eye level or creating themed displays that combine complementary products can help drive sales and increase revenue. This is especially true when informing customers about In-Store Commerce. Use the same methods when displaying signs and QR codes.

This is a mockup only. Sample of how ChatGenie merchants can display their QR codes for Scan-to-get-Exclusives

Enhancing the Shopping Experience

Visual merchandising is about more than just selling products – it's also about creating a memorable shopping experience. By using creative displays and layouts, retailers can engage customers and encourage them to explore the store. This can lead to longer dwell times, increased customer satisfaction, and repeat business. Eye-catching displays are also key to attracting passersby to enter the store and possibly even make a purchase. Think of an engaging display window as an offline version of an eye-catching Facebook ad!

Incorporating Online Ordering

In the post-pandemic era, many retailers have had to pivot to online ordering and curbside pickup made possible with In-App Commerce to keep up with changing consumer preferences. However, it's still important to incorporate these options into the physical store experience as well. Merchants can create dedicated online ordering lanes for In-Store Commerce transactions or display QR codes that customers can scan to place an order. This allows customers to seamlessly transition between online and offline shopping and creates a more convenient and flexible experience.

See how MNL BeerFest did it through a pull-up banner tarp before interested attendees can enter

The beauty of In-Store Commerce is the seamless bridging of online commerce to offline retail and visual merchandising is one big aspect of in-person shopping to take advantage of. The two together are sure to be a winning combination when done right.

Make In-Store Commerce possible for your business. Learn more about it at chatgenie.ph!

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