0
Increase your conversion rate - learn how to sell inside the world's biggest apps!
Learn More
×
home I
home II
home III
home IV
home v
hot
Link
Features
Our ServicesSolutionsFeature Releases

Sales Channels

MessengerInstagramGLifeShopifyViber

Automated Delivery

Grab ExpressLalamovePandago

Flexible Payment Options

BPIGCashPayMongoRoadmap
Merchants
Partners
Sales Partner ProgramList of Sales Partner

Brand Partners

GrabLalamovePayMongoGCashMayaGlobe Business
Plans
Resources
Resources
BlogYoutube ChannelGuidesSuccess Stories
Log In
contact
new
Licensing
style guide
Sign Up For Free
sd
Company News
May 12, 2022

ChatGenie CEO Shares Insights on Country's Growing eCommerce Industry

ChatGenie CEO Ragde Falcis talked about the budding eCommerce industry in the country during his appearance at Ground Zero, a virtual career growth conference hosted by Workbean on April 29.

Ragde was part of a fireside chat that focused on “Unboxing the True Potential of eCommerce in the Philippines.” He was joined by Jonathan Dizon, Lalamove’s Head of Sales, and Precy Servito, foodpanda’s Learning and Organizational Development Manager.

The pandemic proved to be pivotal to the growth of eCommerce, according to Ragde as it spurred the overnight digitization of businesses.

ChatGenie came into the picture during this time, about two weeks before the enforcement of lockdowns. The multi-channel commerce platform provided businesses a workaround at the peak of the COVID-19 crisis when they weren’t able to accept walk-in customers.

Ragde noted that ChatGenie’s mission evolved from enabling businesses to sell inside the world’s biggest apps to influencing their growth.

Asked about ChatGenie’s contributions to the growing eCommerce industry in the Philippines, Ragde took note of how the startup caters to different age groups and consumers by allowing business owners to set up stores in different sales channels such as Viber, Facebook Messenger, and Instagram.

As he observed, older people are more present on Viber while some prefer to use Facebook Messenger. On the other hand, fashion and travel lovers spend their time on Instagram. Ragde even hinted on ChatGenie’s future availability on TikTok in order to extend businesses' reach to the younger generation.

On the topic of security, Ragde said ChatGenie makes sure that risks are mitigated for both merchants and consumers whenever they do transactions.

The KYM process required of businesses when signing up with ChatGenie weeds out bad actors or businesses who are trying to scam consumers, Ragde explained, while the platform’s social layer design allows merchants to check the authenticity of consumer accounts.

In his closing statements, Ragde encouraged conference attendees to pursue careers in startup environments like ChatGenie where they can interact with decision makers and test their limits performing multiple roles.

‍

ChatGenie remains steadfast in its goal of helping merchants thrive in the modern business landscape. Find out how you can maximize ChatGenie to your advantage by joining our monthly product demo webinar here.

For client concerns, feel free to send us a message via Submit a request – ChatGenie.

‍

‍

Back to Blog
latest news

Related Post

Communicate and Sell Inside Viber Communities with ChatGenie

Viber Communities and Channels are two features that can help businesses build a community around their brand, reach a wider audience, and gather valuable feedback and insights.

March 22, 2023
Viber

Meet the Women of In-App Commerce

In celebration of Women's Month, we wanted to feature some of the women behind some of the most well-loved brands in the ChatGenie community. We asked Sophia, Martha, Lorina, and Desha for their tips and insights to thriving online:

March 20, 2023
Merchants

How to effectively sell on social media — 2023 guide

With In-App Commerce, merchants can offer almost everything, everywhere convert likes into sales in an instant. However, it doesn't come without its own set of challenges. In order to truly convince users to convert via social media, merchants need to follow a few key strategies:

March 14, 2023
Business Tips
View Blog

Sign Up For our Newsletter

Let’s talk all things business. Never miss an update or tip from us, subscribe to our newsletter!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Sell inside the biggest apps now - it’s fast, free, and easy.

SIgn Up For FREE, No Credit Card Required!

products

HomeFeaturesMerchantsPlans

Partners

Grab Express IntegrationLalamove IntegrationPandaGo IntegrationGCash IntegrationPayMongo IntegrationMaya Integration

Company

About UsPressTeamCareers

Support

ResourcesHelp CenterBlogSuccess StoriesChatGenie Expert AssistanceBecome A Sales PartnerFAQ

COntact Us

Unit 20 I-Park Center, Amang Rodriguez Ave. Manggahan, Pasig City

Copyright @ 2022 Chatgenie. All rights reserved.

Terms Of UsePrivacy Policy