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April 22, 2025
ChatGenie’s Evals Process for Production-Ready Chatbots
With today's large language models (LLMs), building a proof-of-concept (POC) for a chatbot is relatively easy, but turning that into a production-ready system is far more challenging. Early prototypes often impress in demos but can behave unpredictably in real-world use. The AI hype led to an explosion of AI projects and investments that have yet to produce return on investment. In large enterprises nearly nine out of 10 senior decision-makers said they have gen AI pilot fatigue and are shifting their investments to projects that will improve business performance, according to a recent survey from NTT DATA.”
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