Ensure Your Store is Open When You Want It to Be

Merchants, we heard you! Many businesses prefer to accept orders only during their operating hours—and now, with ChatGenie’s latest update, you can do just that! 🚀

Gone are the days of manually enabling maintenance mode to stop orders after hours. With the Operating Hours Feature, you can now automate your store’s availability based on your business hours, ensuring a seamless shopping experience for your customers.

What’s New?

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✅ Set Your Operating Hours with a Simple Toggle Switch

• In the Merchant Dashboard > Checkout Settings, you’ll now see a “Operating Hours” option.

• Simply toggle the switch and select your store’s opening and closing times to automatically control when your store is accepting orders.

✅ Automated Store Availability

• Customers can access your product catalog, delivery areas, or age-restricted items only during your business hours.

• When accessed outside of operating hours, customers will see a friendly “We are currently closed” message along with your store hours.

✅ Flexible Store Control

• If you don’t set operating hours, your store will remain open 24/7 by default.

• If your store’s opening and closing time are the same, your store will also remain open 24/7.

• You can designate one store location to control your store’s overall availability.

Why This Matters for Your Business

💡 Eliminate Order Confusion: No more customers placing orders when your store is closed.

💡 Enhance Customer Experience: Set clear expectations on when your store is available.

💡 Save Time & Effort: No need to manually enable or disable order-taking every day.

This update is especially beneficial for food businesses, retail stores with set hours, and merchants with fulfillment restrictions.

Ready to set your store hours? Log in to your ChatGenie dashboard and configure your operating hours today!

📍 Learn more at ChatGenie.ph

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