If you’re choosing between using manual order forms or redirecting to a separate website to a more automated way to sell online, we’ve compiled a few reasons to finally make the switch to using a Mini App online store. See the difference and learn why you should start selling inside the world’s biggest apps with us now:
Linkouts
ChatGenie
Manual order forms mean customers have to fill out their information - every time. This makes the process more tedious and creates an added friction point that may stop some customers from placing the order. Repeat customers will have to fill out the same details over and over again.
With ChatGenie’s Mini App, important order information like shipping address and contact details can be saved. Your loyal customers can easily store their information for their next order and even see their cart history for ordering again. Shopping with ChatGenie is easy, being a repeat customer with a Mini App online store is even easier.
Using linkouts or ordering forms can also make if difficult to track loyal customers since it treats every order as the same one. Merchants would have to manually log down every transaction and compare details to learn more about their customer base and purchase behavior. Without automatic data tracking, users will have the extra task of reviewing customer information to get a big picture of what their buyers really want.
ChatGenie doesn’t just let you sell inside the world’s biggest apps - it also gives you handy tools to learn more about your customers and their orders. With the ChatGenie Dashboard, you can study your customer data. You can even create Customer Segments by grouping together certain customer data points. With Customer Segments, you can broadcast messages just for them.
Linking out is a common friction point. While customer may be interested to make inquiries by sending a message, giving them an extra step like clicking a website link or filling out an order form can put a stop to any actual purchases.
Everything happens in the DM’s, right? So never miss an order again by automating the entire ordering process within your messaging thread. With a Mini App online store, you can let customers browse through your Live Catalog, add to cart, checkout, and arrange for delivery.
ChatGenie Mini Apps don’t only make the process easier by not requiring your customers to link out, they also recreate and digitize the in-store shopping experience. Think of your social media manager as your sales clerk, your Live Catalog as your store display, and the Mini App online store checkout as your cashier. ChatGenie makes closing a sale that much easier with its frictionless automated shopping experience.
Still not convinced? Book a demo with us here and see the ChatGenie difference for yourself!
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