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Post Mini App online store Activation Guide

So, you’ve just signed up for ChatGenie and activated your Mini App. Great, so what’s next? While ChatGenie helps you reach your customers on Messenger, Instagram, Viber, and GCash, it’s up to you to make the experience as seamless and approachable as possible! Let's have a rundown of five easy post activation steps, shall we?

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Here's our latest update: the IG Persistent Menu!

The ChatGenie Instagram Mini App online store just got an update! With the latest improvement, you can now let your customers have constant access to your Live Catalog with the persistent menu.

May 18, 2022
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Shopify Integration Guide

Here at ChatGenie, we make it a priority to ensure that merchants do as little work as possible on the backend so they can focus on more important aspects of online selling. One such example of how our team developers sought to make things easier for merchants is the Shopify Bundle. With this, existing Shopify store owners can instantly migrate their store content to start selling on ChatGenie stores inside Facebook Messenger, Instagram, Viber, and GCash.

May 13, 2022
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ChatGenie Dashboard Features

The ChatGenie Dashboard also lets you track all your transaction data across all your sales channels, from Facebook and Instagram to Viber and GCash! There are plenty of features for you to explore here. Let us walk you through the ChatGenie Dashboard with this detailed guide and let you know exactly how to use all our special features to truly maximize your ChatGenie Mini App online store!

May 13, 2022
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Product Batch Upload Guide

ChatGenie’s latest feature now allows merchants like you to add products in bulk by simply uploading a CSV file! This comes especially handy for businesses with big product lists that have to be uploaded one by one. Let’s get right to it!

April 26, 2022
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Start Selling on GLife - Here's How!

With over 51 million GCash users as of October 2021, merchants on GLife have an instant captive market. What’s more, GCash runs campaigns all year round, providing merchants the opportunity to increase brand recognition and get complimentary benefits worth up to P200,000.More and more merchants are looking to set up shop on GLife. If you want to join in on the online selling fun as a ChatGenie-powered GLife merchant, look no further.

March 25, 2022
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What's Driving the Rise of Social Commerce

Make no mistake: social commerce is the new norm. Wondering what kickstarted it all? Keep reading and maybe you’ll realize that you too should jump on the social commerce train.

March 18, 2022
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ChatGenie vs. Chatbots: What's the Difference?

A big misconception with ChatGenie is that it's just another chatbot. It’s true—they both have the word chat in their names but that’s where the similarity ends.If we were to examine their definitions, we’d see a stark difference. Chatbots are computer programs designed to simulate conversation with human users whereas ChatGenie is a multi-channel commerce platform. And while they both have uses for online sellers, you’d be hard-pressed to find a solution like ChatGenie that takes the hard work out of eCommerce. It’s the complete package!

March 18, 2022
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Start Selling on Viber - Here's How!

Viber, one of the most popular messaging apps in the world, is only getting bigger. In 2021, it has even strengthened its presence in the country with a 33% rise in monthly active users last year. Viber group chats also remain popular with a whopping 110% increase. If you thought Viber was just for titas, you would be mistaken. Reports show that over half of Viber’s users consist of the younger demographic (from ages 25 to 34) at 40%. Social media has been consistently evolving, becoming powerhouse apps you can do nearly everything on! Viber is no different.

March 11, 2022
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A Customer’s Guide on ChatGenie for GrabExpress

To make the delivery process more seamless, ChatGenie has teamed up with GrabExpress to make it possible to have deliveries arranged without having to leave the ChatGenie online store. With this integration, customers can choose GrabExpress as a shipping option and skip manual bookings entirely. Keep reading to find out more about GrabExpress for ChatGenie and how to make your next booking!

March 10, 2022
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Start Selling on Instagram — Here's How!

Instagram belongs to the list of the most popular social networks in the world. It’s a good thing ChatGenie has the tools to make your IG store a reality in just a few clicks! To learn the setup process and what you’ll need, check out the rest of this article.

March 4, 2022
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Merchant’s Comprehensive Guide on GrabExpress for ChatGenie

Booking deliveries can get tedious. From searching for riders to manually inputting customer addresses, this task can take up a lot of your precious time. This is exactly why we’ve partnered with GrabExpress to let merchants like you make the whole process simpler for you and your customer. Say goodbye to manual booking and real-time tracking communication! With this handy integration, you can automate the whole process and leave the hard work to us. Keep reading to find out how GrabExpress for ChatGenie works and how you should activate this feature:

February 8, 2022
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Simplify Online Transactions With GCash

With many uses ranging from paying bills to buying load, investing money, making bank transfers, paying tuition and getting cash loans, it truly is a tech marvel. But for the purpose of this article, we will be focusing on the use of GCash for accepting payments and purchasing goods and services—perfect for business owners, online shoppers and foodies!

February 4, 2022
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Social Commerce is Here—Time to Get With the Program

Facebook is one of the logical starting points for an eCommerce retailer. With it, merchants can engage in social-first approaches like behind-the-scenes livestreams and live selling, which is a common practice in the Philippines. The expansion of Facebook Marketplace from peer-to-peer shopping to include merchant selling further reinforces the platform’s viability for online selling.

February 1, 2022
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Accepting Online Payments Made Easier through PayMongo

PayMongo is one of the online payment gateways available on ChatGenie. The payment processing platform is relatively new, having only been introduced in 2019. And before you go on making any assumptions, it’s important to note that PayMongo is not an e-wallet.

January 28, 2022
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5 Ways to Convert Food Delivery App Customers Into Yours

The best way to make the most of food delivery app partnerships is to convert the customers you got from them into your own. This way your business can thrive without relying on a third-party delivery service and avoid having its profits sapped.

January 27, 2022
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Crazy About Paper is your one-stop stationery shop.

Browse their wide selection of journaling needs including everyone’s favorite Belle de Jour planners.

January 21, 2022
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Are Food Delivery Apps Eating Away Your Profit? Here's What You Should Do

Given the additional costs that come with food delivery app partnerships, it is only normal to think twice before jumping on the bandwagon. But that indecision should not be based off the fact that these platforms take away from one’s revenue because they are not actually meant to serve as primary revenue channels.

January 15, 2022
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