0
Increase your conversion rate - learn how to sell inside the world's biggest apps!
Learn More
×
home I
home II
home III
home IV
home v
hot
Link
Features
Our ServicesSolutionsFeature Releases

Sales Channels

MessengerGLifeShopifyViber

Automated Delivery

Grab ExpressPandago

Flexible Payment Options

GCashMayaBilleaseRoadmap
Partners
Sales Partner ProgramList of Sales PartnerAffiliate

Brand Partners

GrabGCashMayaGlobe BusinessBillEase
Plans
Resources
Resources
BlogYoutube ChannelGuides / FAQSuccess StoriesSeller CenterMerchant Resources
Log In
contact
new
Licensing
style guide
Sign Up For Free
sd
Book a Meeting
sd
Information
May 13, 2022

ChatGenie Dashboard Features

August 29, 2023 5:54 PM

ChatGenie Dashboard Overview

The ChatGenie Dashboard can get a little overwhelming, we get it. After all, you control every aspect of your online store right here: from adding categories and products to adjusting payment options and delivery settings to even tracking all your transaction data. The ChatGenie Dashboard also lets you track all your transaction data across all your sales channels, from Facebook and Instagram to Viber and GCash! There are plenty of features for you to explore here. Let us walk you through the ChatGenie Dashboard with this detailed guide and let you know exactly how to use all our special features to truly maximize your ChatGenie Mini App online store!

Categories and Products - You can create your store categories, add products, and manage them all here. First, create Categories and add their corresponding photos and descriptions.  Next, create your Products and upload their photos, descriptions, and variants. You can also customize and specify your products with their exact details. Enter a Base Price here to show the product’s default price or add premiums for special items. Indicate your limited inventory easily here by ticking the Limited box. You can also specify particular product colors, sizes, and more with Product Variance and increase their respective prices.

Cart Settings - Adjust and customize your cart settings according to your business needs here. Use this feature to configure delivery areas, offer limited coverage, free shipping, or minimum amount spent here. We created the limited coverage feature for small business owners who only want to cater to a specific area. If you offer digital products, you can specify here to customize your order forms.

Shipping Manager - Use the Shipping Manager to set your chosen logistics arrangements. Work with our platform integration partners like Grab Express and Lalamove for Automated Delivery or choose other options like Manual Delivery. For seamless online ordering, you may allow pickups by your customers by checking the Customer Initiated Shipping box.

‍

Payment Manager - Choose between flexible payment options and select your payment options in the Payment Manager. In this portion, simply select which options you want to activate for your online mini store. Use the Manual Payment option for Cash on delivery or bank deposits. You can also activate online payment options such as GCash, BPI Online Banking, and PayMongo. Note: Cash on Delivery is only available for the Manual Delivery option.

Marketing Tools - Use this portion to manage your online marketing. Under here, you’ll find the Customer Segment feature and the Broadcast Manager. Use the Customer Segment feature to create specific customer segments based on different data points of your choice. Use the Broadcast Manager to reach out to your customers who have messaged you within 24 hours.

Customer Segment - Create Customer Segments from different data points such as selected payment modes, shipping options, and delivery locations to create specific Customer Segments to learn more about your customers and increase your Customer Lifetime Value. You can also target specific Customer Segments with custom audience ads here.

Broadcast Manager - Connect with your customers instantly on Facebook Messenger with the Broadcast Manager. Use this feature to reach out, notify, and check with clients who have reached out within 24 hours.

Notification Manager - Edit, change, and review your notifications anytime. You may also change the default notification messages as you please here.

Referral Manager - Manage referral codes, coupons, and promo codes here. View your Referral data with this feature and easily track link clicks, link-related sales, and more.

Billing Manager - Keep track of your transaction data here. Get real-time reports about all your data including sales, refunds, and fees.

General Store Manager - Use the General Store Manager to assign team members to help you manage your Mini App. Make sure your chosen team members are admins of your Facebook page and add the respective email addresses connected to their personal Facebook accounts. After submitting their email confirmation to manage your Mini App, they will get a confirmation email shortly to finalize their registration.

Congratulations! After reading this comprehensive guide, you’re basically a ChatGenie Dashboard expert. If you have any more comments, thoughts, or questions for us, feel free to message us anytime at m.me/ChatGenie!

‍

Back to Blog
latest news

Related Post

ChatGenie’s Evals Process for Production-Ready Chatbots

April 22, 2025 12:54 PM

With today's large language models (LLMs), building a proof-of-concept (POC) for a chatbot is relatively easy, but turning that into a production-ready system is far more challenging. Early prototypes often impress in demos but can behave unpredictably in real-world use. The AI hype led to an explosion of AI projects and investments that have yet to produce return on investment. In large enterprises nearly nine out of 10 senior decision-makers said they have gen AI pilot fatigue and are shifting their investments to projects that will improve business performance, according to a recent survey from NTT DATA.”

Streamline Your Business with ChatGenie’s Enhanced Advanced Order Feature

March 7, 2025 3:29 PM

Managing advanced orders just got easier with ChatGenie’s latest Advanced Order Enhancements! Designed to help food establishments and businesses with specific fulfillment schedules, this update ensures that you never miss an order while improving your operational efficiency.

Take Control of Your Store’s Availability with Operating Hours for In-App Stores

March 7, 2025 3:29 PM

Merchants, we heard you! Many businesses prefer to accept orders only during their operating hours—and now, with ChatGenie’s latest update, you can do just that! 🚀Gone are the days of manually enabling maintenance mode to stop orders after hours. With the Operating Hours Feature, you can now automate your store’s availability based on your business hours, ensuring a seamless shopping experience for your customers.

View Blog

Sign Up For our Newsletter

Let’s talk all things business. Never miss an update or tip from us, subscribe to our newsletter!

Sign Up For our Newsletter

Let’s talk all things business. Never miss an update or tip from us, subscribe to our newsletter!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Sell inside the biggest apps now - it’s fast and easy.

SIgn Up Now, No Credit Card Required!

products

HomeFeaturesMerchantsPlans

Partners

Grab Express IntegrationPandaGo IntegrationGCash IntegrationMaya Integration

Company

About UsPressTeamCareersPress and Media Center

Support

ResourcesBlogSuccess StoriesChatGenie Expert AssistanceBecome A Sales PartnerFAQ

COntact Us

Unit 20 I-Park Center, Amang Rodriguez Ave. Manggahan, Pasig City

Copyright @ 2025 Chatgenie. All rights reserved.

Terms Of UsePrivacy Policy