Make payments more accessible with the GCash Payment Option

How does it work?

With the GCash Payment Option, customers are able to pay for purchases directly from the GCash portal.
After placing an order, customers will be immediately redirected to the GCash web payment page.
For added convenience, the GCash mobile number log-in will be pre-filled with the given mobile number provided
To log in securely, an OTP will be sent to the mobile number. Once the GCash PIN is filled out, the payment is ready to be made.

As soon as the payment is verified, the user will be redirected to the transaction page to see your order details.
Merchants will receive real-time email notifications when payments are made via GCash. Every pending order entry will also reflect their successful payment status in real-time.

Merchants will receive real-time email notifications when payments are made via GCash. Every pending order entry will also reflect their successful payment status in real-time.

In case of payment timeouts or page closures, customers can always find their orders in their Order History page to continue their payment.

How do I activate the GCash Payment Option?

Just toggle on the GCash Payment Option switch.

Is that all I need to do?

Once activated, simply fill out the Merchant Registration Form we’ll be sending you via email. You can also fill out the Merchant Registration Form right in your ChatGenie Dashboard. Simply go to Payment Manager > Online Payment Options > fill up Registration Form. Verify your information and submit it to the ChatGenie team to receive your GCash payment disbursement.

How do I receive my GCash Payments?

After filling out your Merchant Registration Form, you’ll be ready to receive your disbursements. GCash Payment disbursements are every Monday while cut-offs per cycle are Fridays at 6 pm. The GCash Payment Option has a 2.5% MDR so there will be an additional 2.5% transaction fee for every transaction made with the GCash Payment Option.