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What’s new in ChatGenie?
ChatGenie remains steadfast in its goal of enabling businesses of all sizes to sell seamlessly on the world’s biggest apps. We continue to enhance our solution by introducing new products and features for displaying products, encouraging purchases, and simplifying delivery, among others.
Multi-Variance Update
Release Date
June, 2023
Product/Feature Description
This exciting new update further optimizes the Live Catalog and now shows items with their specific variants and their corresponding prices, allowing product displays to be more accurate.
Paragraph style formatting for Product Descriptions
Release Date
June, 2023
Product/Feature Description
Merchants can now describe products in a more organized fashion with this update. Users of the eCommerce bundle can now format descriptions into paragraphs to show more details.
Location Search Filter on Checkout Forms
Release Date
May 23, 2023
Product/Feature Description
Allows customers to search for locations in the following dropdowns in the In-App customer information page: Province, City, Barangay
Message Preview on CG Dashboard
Release Date
May 17, 2023
Product/Feature Description
Preview button that redirects to the merchant's in-app store in Messenger
Shopify Products, Promo Codes, Shipping Configuration Real-time Data Sync to CG Dashboard
Release Date
May 17, 2023
Product/Feature Description
Sync Shopify configurations faster to your In-App store with just a click of a button.
ChatGenie Merchant Space on CG Dashboard
Release Date
May 12, 2023
Product/Feature Description
Stay updated about our latest news through our merchant space located conveniently on your ChatGenie Dashboard.
BillEase Payment Option for Billing and Shipping Top Up
Release Date
May 3, 2023
Product/Feature Description
Merchants can now use BillEase as a payment method for Subscription fees or Shipping Top Up payments.
Uploading of Product Images Adjustments
Release Date
April 26, 2023
Product/Feature Description
Product image slots in the Product section of the dashboard if now 10 (from 3 images) and file size limit now at 2mb (from 6mb).
Product Referral Link in Products Export File
Release Date
April 20, 2023
Product/Feature Description
New column in the products export file for the product referral links which can be used to link customers directly to your products
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BillEase Payment Integration
Release Date
April 12, 2023
Product/Feature Description
Allow your customers to buy now, pay later and increase your conversion rates.
Deactivate BPI
Release Date
March 27, 2023
Product/Feature Description
Temporary disabling of BPI as an integrated payment option.
New In-App Customer Mailers
Release Date
March 24, 2023
Product/Feature Description
ChatGenie will be sending automated welcome emails to new customers to kickstart the relationship between the merchants and their customers.
Viber Desktop App Support
Release Date
March 15, 2023
Product/Feature Description
Customers can now also place their orders on Viber In-App stores via Desktop.
Shipping Options UI Update
Release Date
March 8, 2023
Product/Feature Description
Customers can now have a view of an estimated delivery fee for all delivery options activated by merchant.
Shopify Products Auto Syncing
Release Date
March 6, 2023
Product/Feature Description
Automatic syncing of products of Shopify merchants every 12MN
pandago Reactivation
Release Date
March 1, 2023
Product/Feature Description
Merchants can now activate pandago again, which has been disabled for some time to give way to integration enhancements.
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In-Store Commerce Adjustments
Release Date
January 26, 2023
Product/Feature Description
No need for customers to add their delivery information for in-store purchases.
Multi-variance eCommerce and Shopify
Release Date
January 26, 2023
Product/Feature Description
Add multiple add-ons and variants on products via the product manager.
GLife Product-Level Deeplink
Release Date
January 26, 2023
Product/Feature Description
Merchants can generate product links for GLife. This will also enable GLife merchants to be onboarded on GInsure.
Product Level Deeplink
Release Date
December 21, 2022
Product/Feature Description
Product links are generated that can be used for ads, posts, etc on our backend.
Contact your account manager for assistance.
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In-Store Commerce “Smart Retail”
Release Date
December 5, 2022
Product/Feature Description
Allows merchants to create GLife referral links that can be shared with their customers.
Allows users to use QR code or referral link to order in the GLife mini app.
Age Verification
Release Date
December 5, 2022
Product/Feature Description
Enable age verification on eCommerce bundle In-App stores
Maya Payment Adjustment
Release Date
October 20, 2022
Product/Feature Description
Includes Maya with default MID
Security Updates
Release Date
September 27, 2022
Product/Feature Description
Security updates to further ensure the safety of your data on your ChatGenie Dashboard.
This includes the following: Captcha on crucial forms/pages, Password Format, Idle Timeout, Login Threshold Time, Account Lockout (incorrect password for 3 times), and profile information.
Coupon/Promo Scope - First-Time Customers
Release Date
August 26, 2022
Product/Feature Description
Create coupons or promos specifically to your first-time customers with just one click.
Multi-Store Admin Order Export
Release Date
August 8, 2022
Product/Feature Description
Allows multi-store admins to export all orders in the Order Manager
Support Product Promo in Product Export and Import
Release Date
August 4, 2022
Product/Feature Description
Create or update products with promo discounts and freebies via batch upload.Exported CSV files will also contain product promo-related columns.
Multi-Store Customer Segment
Release Date
August 2, 2022
Product/Feature Description
Multi-Store Bundle merchants can now create customer segments based on the following filters: Payment method, shipping method, first-time customers, etc. This can be helpful when exporting custom audience lists or when sending broadcast messages.
Maya Payment Option
Release Date
July 25, 2022
Product/Feature Description
ChatGenie merchants can now activate Maya as a payment option for their customers. Learn how you can enable this option through this article: Activating Maya as a Payment Option
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Instagram Referral Link
Release Date
July 19, 2022
Product/Feature Description
ChatGenie merchants can now create referral links specifically for Instagram. Referral links will always trigger the Mini App online store “Show Now” or “Order Now” button.
Integrated Delivery Options for Shopify Bundle
Release Date
July 19, 2022
Product/Feature Description
Shopify merchants can now use both Shopify and ChatGenie (integrated and same-day delivery via GrabExpress and Lalamove) shipping options. Read up more about this update here.
Referral Manager on Shopify and Multi-store Bundles
Release Date
June 30, 2022
Product/Feature Description
Shopify and Multi-store merchants can now create trackable codes/links to monitor clicks and orders through the Referral Manager. To know more about how you can utilize this feature, visit our tutorial video here.
Lalamove Integration
Release Date
April 2022
Product/Feature Description
The Lalamove integration comes with a notification of booking confirmation, real-time tracking links, and a rebook button to deal with unresponsive riders.We’ve got your Lalamove concerns covered in this article.
Product Batch Upload
Release Date
April 2022
Product/Feature Description
ChatGenie Merchants with an extensive product catalog can simply upload their products coupled with details in the CMS through a csv file.
Digital Product Type
Release Date
March 2022
Product/Feature Description
With this new feature, ChatGenie Merchants are now allowed to sell digital products for both eCommerce and Shopify bundles.
Barangay Level Address Input
Release Date
February 2022
Product/Feature Description
Customers are now asked to input their barangay address in the order detail section. This greatly helps our Merchants since some couriers require this information.Shipping options are more thoroughly discussed in this short video.
Shopify Sync Order and Payment Status
Release Date
February 2022
Product/Feature Description
The syncing of order and payment status between ChatGenie and Shopify is now more seamless than ever. Once ChatGenie merchants update the status of an order in their order trackers, the changes will automatically be reflected in their Shopify accounts. .
Shopify API adjustments
Release Date
February 2022
Product/Feature Description
With the internal changes made by Shopfiy regarding their private apps, ChatGenie merchants are now required to update their Shopify credentials.
Update on Promo Codes
Release Date
February 2022
Product/Feature Description
ChatGenie Merchants are now able to create discount codes as either absolute or percentage types. The update also allows merchants to set a minimum amount for the eligibility of the discount codes.
Cancel Booking button for GrabExpress Completed Orders
Release Date
January 2022
Product/Feature Description
ChatGenie Merchants, who have orders coming in with Grab Express as a shipping option, can now mark the order as completed and cancel the booking for the rider. To gain a better understanding of this feature, read this comprehensive merchant guide on GrabExpress for ChatGenie.
Instagram Merchant Prompted Shop Now Button
Release Date
January 2022
Product/Feature Description
ChatGenie Merchants who activated their Instagram sales channel can now prompt the “Shop Now” button in between conversations. All that’s needed from merchants is to configure the activating trigger words in their respective dashboard.For a clearer step-by-step, check out this article.
Shopify Sync Button
Release Date
January 2022
Product/Feature Description
Seamlessly sync your product catalog from your Shopify account to be displayed in your Mini Apps whether it’s in Messenger, Viber, or GLife.
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