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September 2, 2022

Offer Promos to Your First Time Customers - Here's How!

August 29, 2023 5:54 PM

Lock in those first-time customers with our latest feature! With the First-Time Customer Promo feature, you can create a special code made just for them. The process is simple and almost exactly identical to making your typical promo code. To learn how to do this for first-time customers and regular customers alike, read the simple guide below and you’ll be a promo wiz in no time:

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HOW TO CREATE A FIRST-TIME CUSTOMER COUPON CODE

To offer coupon codes, or discount codes, start by going to Cart Settings on the ChatGenie Dashboard and select Coupons.

From there, configure your coupon settings starting with the Coupon Code. You can use anything for this: holidays like XMASPROMO, special occasions like PAYDAY50, or even just a promo for first-time customers like FIRSTTIME20.

Next, you need to determine your coupon’s Value Type. You can pick either of the two:

  • Percentage Discount - to accommodate percentage discounts on total amount in cart
  • Absolute Value - absolute value to be discounted on the total amount in the cart

You also have the option to set a Minimum Spend. Coupons requiring a minimum spend will only be available for use if the set total transaction value is met.

There’s also a Usage Limit portion that you need to fill out. Here, you’ll set how many customers are eligible to use the coupon. If you’re up to it, you can make the coupon available to the first 100 to avail of it!

You’ll need to set the Start Date and End Date, down to the exact time of day.

Now, remember to check the box indicated for First Time Customers to make this offer exclusive for them.

Lastly, you have to select the corresponding payment option for your coupons. By default, the Payment Option is set to All, meaning the coupon will be applicable to all payment options, automated or manual. You can change this to certain payment options if you wish.

You’re all set! You can manage, add, and update your promos at any time on the ChatGenie Dashboard. Good luck!

Create your own promos, offer freebies, and more with ChatGenie. Sign up for free here: ChatGenie | Sell Inside The World's Biggest Apps

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