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March 2, 2023

Commission and Transaction Fees: Are Marketplace Fees Taking Up Your eCommerce Profits?

August 29, 2023 5:54 PM

eCommerce has played a role in trying to even out the playing field and give every business a chance to shine. A common way to sell online is through online marketplace apps. While they are certainly great ways to get access to the market, it doesn't come without its own obstacles - and most of them make a serious dent on your bottom line:

Commission Fees

One hard pill to swallow when selling on third-party apps is the inevitable chunk of your earnings taken by commission fees. While this may affect smaller businesses disproportionately, all business owners can agree commission fees take a toll on their profits. Commission rates can go from 1% to up to 6% while that doesn’t seem exorbitant on paper, it can easily add up. When you sell with ChatGenie In-App Commerce on Messenger, GCash, or Viber, you don't have worry about commission fees at all. Your profit is all yours.

Hidden Fees

While commission fees are expected, hidden fees (as the name implies) can take you by surprise and take even more of your profit. Here at ChatGenie, we want to be completely transparent about exactly how much you’re getting when you make a sale. Every successful sale made with ChatGenie is only charged a flat fee of P10 per transaction (shouldered by the buyer or seller, your choice!), no matter how much the total spend is. Other fees to be expected will depend on the mode of payment and platform. See everything you need to know about our fees here:

Late Disbursements

Last but certainly not least, late disbursements are another issue. For bigger companies, this maybe a small hiccup but for less established brands, that can be entirely debilitating. When you sell using the platform, you only need to remember two things. We keep it simple. Disbursements are made every Monday while cut-offs per cycle are Fridays at 6 pm.

Start selling inside the world’s biggest apps - commission free. Sign up for In-App Commerce at www.chatgenie.ph now!

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