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Creating Customer Segments for Business Success

One effective strategy for gaining insights into your customer base is creating customer segments. By dividing your target audience into distinct groups based on shared characteristics, you can tailor your marketing efforts, enhance customer experiences, and drive better business outcomes.

July 3, 2023
Business Tips

Boost Your Online Sales with Live Selling: Set Up and Best Practices

Live selling refers to the practice of using live video streaming platforms to showcase and sell products or services directly to customers in real-time. It offers a unique and interactive way to connect with your target audience, build trust, and boost your online sales. Let's delve into the world of live selling, talk about how to set it up and the best practices to maximize its effectiveness:

June 26, 2023
Business Tips

The Pros and Cons of Being an Online Seller: Is This the Right Career for You?

In today's digital age, the rise of eCommerce has opened up numerous opportunities for individuals seeking a flexible and potentially lucrative career. Being an online seller allows you to run your own business, work from anywhere with an internet connection, and reach a global customer base. However, like any career choice, there are pros and cons to consider before taking the leap.

June 20, 2023
Business Tips

5 Business Tips for a Successful Online Store in the Philippines

With the rising popularity of online shopping, it is crucial to equip yourself with effective strategies to ensure the success of your online store. Here are five valuable business tips specifically tailored for running a thriving online store in the Philippines, with a special emphasis on leveraging In-App Commerce:

June 12, 2023
Business Tips

7 Tips To Sell Better Online For Food Businesses

In today's digital age, online platforms have become a vital avenue for food businesses to reach a wider customer base and increase sales. However, with that comes extreme competition. Whether you run a restaurant, a bakery, or a food delivery service, optimizing your online presence is essential to thrive in the competitive market. To help you sell better online, here are seven tips to consider:

June 1, 2023
Business Tips

How to effectively sell on social media — 2023 guide

With In-App Commerce, merchants can offer almost everything, everywhere convert likes into sales in an instant. However, it doesn't come without its own set of challenges. In order to truly convince users to convert via social media, merchants need to follow a few key strategies:

March 14, 2023
Business Tips

How to Get Customers to Checkout: 5 Tips to Avoid Cart Abandonment!

In fact, the average rate of cart abandonment in the Philippines is at a whopping 88%. In order to solve common friction points and finally get your customers to convert, you can follow these five actionable tips with ChatGenie In-App Commerce:

March 6, 2023
Business Tips

5 Top Social Commerce Pain Points - and How To Solve Them For Free

According to the iKala SEA Social Commerce Report 2021, there are several factors that have stopped consumers from being social commerce converts just yet. Let’s talk about how we can solve those pain points and how ChatGenie does exactly that - all without a single commission fee.

September 13, 2022
Business Tips

Designing Christmas-specific products: Marikina Bakery’s Tips for Holiday Season

Longtime ChatGenie merchant Marikina Bakery isn't just famed for their fan-favorite bread selection but also their festive holiday sets and promos! Their goodies have been customer approved and are a great way to spread some cheer. Last year, Marikina Bakery came up with Christmas Baskets (which we may or may not have raved about 👀) Here’s how their Christmas products looked like:

September 8, 2022
Business Tips

How to Win Over Customers on Social During Mega Sale Season

With 70% of Filipino shoppers having stated that they’ve discovered purchases on Facebook, social commerce is an unmissable opportunity for all merchants. The fourth quarter is a time both dreaded and looked forward to. The key to making sure it’s the latter is to think ahead and make sure you’re ready to tackle the mega sale season with unmissable bargains and eye-catching campaigns.

September 5, 2022
Business Tips

Getting Your First Sale on ChatGenie

If you haven’t made your first sale inside the world’s biggest apps yet, we have a few tips to make your first sale. Whether you’re an online store veteran trying to get the hang of your Mini App or if you’ve just started selling online, these five surefire tips will help you get your first order!

July 29, 2022
Business Tips

Struggling on Marketplaces?

If marketplace apps have been eating away your profit or if you’re just not making the impact you expected, here are a few reasons to try something different and start selling directly to your customers already on Super Apps like Facebook, Instagram, Viber, and GCash:

July 26, 2022
Business Tips

4R's to Revitalize Your Headspace

With Holy Week coming up, it’s important to spend the time right. Running a business isn’t easy and all those late nights can really take a toll. No matter where you spend this long-awaited respite, make sure you do it consciously and intentionally. Here are a few tips to make the most out of the Holy Week holidays and how you can emerge a more productive version of yourself and how your business will grow from it too:

April 4, 2023
Business Tips

DOs and DONTs When Faced With Customer Concerns

As an online seller, ChatGenie recognizes your struggle with irate customers. So to help you out, we have a few tips that can help you handle angry customers like a pro!

March 2, 2022
Business Tips

Challenges of an online seller and how you can solve them with ChatGenie!

As online sellers, you’ve probably come across difficulties in managing your online store. May it be through keeping up with unanswered inquiries, updating your social media posts and, of course, addressing customer feedback or responding to concerns. It can get a bit overwhelming sometimes.ChatGenie understands the pain you’re going through! We compiled the most common challenges business owners face and ways for you to overcome them with the help of ChatGenie!

February 22, 2022
Business Tips

What to Expect From the #PoweredByChatGenie Webinar

The webinar may be short but it’s sure to help merchants like you level-up your online selling game. Read up to know what to expect when you attend our FREE upcoming event.

February 18, 2022
Business Tips

Going Digital is a Necessity, Not an Option

Going digital is seeming more and more like a no brainer for businesses to stay afloat. If you still have doubts, don’t worry because we got you covered! The ChatGenie team is hosting a product demonstration on Feb. 28, 2022 at 2:00pm PHT to walk you through the Mini App. Register here to join: https://bit.ly/ChatGenieWebinarDemo.

February 15, 2022
Business Tips
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