Stay on Top of Your Orders with Automated Reminders and Smart Scheduling

Managing advanced orders just got easier with ChatGenie’s latest Advanced Order Enhancements! Designed to help food establishments and businesses with specific fulfillment schedules, this update ensures that you never miss an order while improving your operational efficiency.

What’s New?

✅ Pop-Up Reminder for Advanced Orders

• Never lose track of your scheduled orders! Merchants will receive an automatic pop-up reminder when they log into their ChatGenie CMS dashboard on the day of fulfillment.

• The dashboard will display a clear notification:

“You have [X] advanced orders scheduled for today.”

• A quick-access button will take you directly to the Order Tracker, filtered for advanced orders.

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✅ Advanced Order Email Notifications

• Stay ahead with email alerts! Merchants will receive a pre-scheduled email reminder a day before an advanced order is due for fulfillment.

• Subject: “You have advanced orders for [tomorrow’s date]!”

• The email will include a breakdown of all scheduled orders for the next day, making preparation seamless.

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✅ Operating Hours and Lead Time Configuration

• Define your business hours easily! You can now set Operating Hours in your Mini App Settings and automate order handling:

• If a customer places an order after closing time, it will automatically be set as an advanced order for the next available day.

• Example: If your business operates from 9 AM – 5 PM and a customer orders at 6 PM, ChatGenie will schedule the order for fulfillment the next business day.

• Need preparation time? Enable Lead Time Settings to set fulfillment delays based on your needs:

• Define lead time in hours or days to ensure enough time for processing.

• Example: A food establishment that requires a 2-day lead time will have all orders automatically scheduled for fulfillment two days after they are placed.

Why This Matters

🚀 Better Order Management: Keep track of future orders with automated reminders.

🚀 Seamless Operations: Automatically adjust fulfillment schedules based on your operating hours.

🚀 Less Manual Work: No need to manually sort and plan advanced orders—ChatGenie does it for you.

This update is especially useful for food businesses, catering services, and any merchant with scheduled fulfillment periods.

Start using the enhanced Advanced Order Feature today! Log in to your ChatGenie dashboard and activate these new settings to optimize your business workflow.

💡 Want to see it in action? Visit ChatGenie.ph to learn more.

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