0
Increase your conversion rate - learn how to sell inside the world's biggest apps!
Learn More
×
home I
home II
home III
home IV
home v
hot
Link
Features
Our ServicesSolutionsFeature Releases

Sales Channels

MessengerGLifeShopifyViber

Automated Delivery

Grab ExpressPandago

Flexible Payment Options

GCashMayaBilleaseRoadmap
Partners
Sales Partner ProgramList of Sales PartnerAffiliate

Brand Partners

GrabGCashMayaGlobe BusinessBillEase
Plans
Resources
Resources
BlogYoutube ChannelGuides / FAQSuccess StoriesSeller CenterMerchant Resources
Log In
contact
new
Licensing
style guide
Sign Up For Free
sd
Book a Meeting
sd
Case Studies
February 9, 2023

How ESET Garnered over 84k in Sales by Expanding Digital Channels

August 29, 2023 5:54 PM

Aside from selling retail products, ChatGenie In-App Commerce is also ideal for digital products such as gift cards, ebooks, memberships, and software. One of our merchants is international Digital Security firm ESET. The company onboarded with ChatGenie in June of 2022. They chose ChatGenie for two simple reasons: the straightforward onboarding process and accessibility to having their own GLife store.

Buy directly from ESET’s GLife In-App Commerce store HERE or look their store up on GLife - ESET.

”Since signing up, there were no distinctive challenges encountered. As mentioned, transactions with ChatGenie team are seamless, from the beginning until now. They are proactive with your needs and are always one chat away in case you have inquiries.”


One major factor that pushed ESET to invest in In-App Commerce is its ability to easily expand their sales channels within their chosen Super Apps. This additional touchpoint provided them with an opportunity to reach more potential customers nationwide and brought in additional sales. They were also seeking to improve their customer journey and make it easier for customers to purchase antivirus solutions for their devices.

The enhanced digital touchpoint has already shown results.

“ChatGenie made it possible to avail of our products via our major social media platforms like Facebook, Instagram, and Viber. We are also currently expanding our digital touchpoint and ChatGenie is a great help to achieving our goal. Seeing that some of our GLife customers are from the far south provinces means we are on the right track.”

During last October to December, there was a rising trend that showed continuous growth and ESET earned a total of P84,413.35 that quarter. Leading payment methods like GCash and Maya showed that cashless transactions were a factor to their success.

Another winning strategy is active participation in platform promos and campaigns like GCash’s promo cycles and sales. One common denominator in In-App Commerce success is a strategized advertising plan to boost sales and exposure. In this case, ESET makes it a point to run ads leading up to their campaigns. Aside from that, they also highlight and feature their bestselling products to optimize their sponsored content.

Sample post from ESET highlighting their best-selling products and their GCash store
Other store-supporting content also lets customers know their products are available to order from within their messaging thread or GCash app.

Three words to describe ChatGenie?


”Straightforward. Reliable. Beneficial.”

What would you tell merchants on the fence about investing in In-App Commerce?


”If you want to expand your reach, you should onboard with ChatGenie now. They will help you reach your goal and increase and improve your digital touchpoint. I would say to take the plunge. You will be surprised that you have made the right decision to sign up.”

Invest in In-App Commerce and create your own GLife store. Learn more about what ChatGenie can do for your business by visiting chatgenie.ph or emailing us at chat@chatgenie.ph!

‍

Back to Blog
latest news

Related Post

ChatGenie’s Evals Process for Production-Ready Chatbots

April 22, 2025 12:54 PM

With today's large language models (LLMs), building a proof-of-concept (POC) for a chatbot is relatively easy, but turning that into a production-ready system is far more challenging. Early prototypes often impress in demos but can behave unpredictably in real-world use. The AI hype led to an explosion of AI projects and investments that have yet to produce return on investment. In large enterprises nearly nine out of 10 senior decision-makers said they have gen AI pilot fatigue and are shifting their investments to projects that will improve business performance, according to a recent survey from NTT DATA.”

Streamline Your Business with ChatGenie’s Enhanced Advanced Order Feature

March 7, 2025 3:29 PM

Managing advanced orders just got easier with ChatGenie’s latest Advanced Order Enhancements! Designed to help food establishments and businesses with specific fulfillment schedules, this update ensures that you never miss an order while improving your operational efficiency.

Take Control of Your Store’s Availability with Operating Hours for In-App Stores

March 7, 2025 3:29 PM

Merchants, we heard you! Many businesses prefer to accept orders only during their operating hours—and now, with ChatGenie’s latest update, you can do just that! 🚀Gone are the days of manually enabling maintenance mode to stop orders after hours. With the Operating Hours Feature, you can now automate your store’s availability based on your business hours, ensuring a seamless shopping experience for your customers.

View Blog

Sign Up For our Newsletter

Let’s talk all things business. Never miss an update or tip from us, subscribe to our newsletter!

Sign Up For our Newsletter

Let’s talk all things business. Never miss an update or tip from us, subscribe to our newsletter!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Sell inside the biggest apps now - it’s fast and easy.

SIgn Up Now, No Credit Card Required!

products

HomeFeaturesMerchantsPlans

Partners

Grab Express IntegrationPandaGo IntegrationGCash IntegrationMaya Integration

Company

About UsPressTeamCareersPress and Media Center

Support

ResourcesBlogSuccess StoriesChatGenie Expert AssistanceBecome A Sales PartnerFAQ

COntact Us

Unit 20 I-Park Center, Amang Rodriguez Ave. Manggahan, Pasig City

Copyright @ 2025 Chatgenie. All rights reserved.

Terms Of UsePrivacy Policy