Automating the eCommerce experience is great but sometimes your customers may not be sure how to use it. They may not even know it's there. Invest in customer education by letting them know just how easy it is to shop via ChatGenie. You can even increase conversion rates with a simple step: adding your chatstore Messenger link!

You can do this with the Referral Feature. To do this, just go to your ChatGenie Dashboard and visit the Referral Manager. The ChatGenie Referral feature helps you track your messenger links which you can link to your Facebook CTA button and incorporate in your ads and content postings. For more details on exactly how to do this, you can watch this tutorial.

Investing in ads is a tried and tested strategy to increase awareness and sales. ChatGenie merchant Vans invested P15,000 in Facebook Ads and got close to P1M in sales in one month alone. Whether or not your brand is ready to invest in boosted posts, posting content featuring your chatstore link will make all the difference. Here are a few great examples of ChatGenie merchants highlighting their online stores to increase customer awareness and sales:

‍

Your customers may still be hesitant to make a purchase on your automated online store if they aren’t used to it. It’s always a good idea to give them a little push by creating content showing them how simple it is. Once they get into the habit of making purchases via your Mini App store, it’ll be even easier for them (and you)! You will no longer need to take manual orders, manually ask for proof of payment, or arrange deliveries. Your customers will also be able to save their shipping information and customer details so they’ll no longer need to fill out the customer form for the next order!

Your next order is just a few taps away when you sell inside the world’s biggest apps with us! Create your own Messenger Mini App chatstore for FREE now: ChatGenie | Sell Inside The World's Biggest Apps

‍