When we say you can sell inside the world’s biggest apps, we mean everything. Well, maybe not everything but definitely most! While it’s true that we got our store by helping brick and mortar stores like restaurants adapt to the increasingly difficult pandemic, there’s a lot more you can do with our multi-commerce platform. One overlooked example? Service-based companies.
Businesses like Swab and Go by Be Safe MD can also use ChatGenie to sell inside the country’s favorite Super Apps. Even though cases have slowed down and significant progress has been made in the fight against COVID-19, it’s important to stay safe and make sure we keep everyone around us healthy. It’s no wonder why this drive-thru and walk-in testing clinic has been one of our most well-performing ChatGenie merchants.
What started out as a flu vaccine provider at the very beginning of the pandemic eventually pivoted to being a testing clinic as a response to the market’s lack of accessible COVID testing. At a time when even the DOH was struggling to manage accurate and affordable testing, Be Safe was one of the first pioneers of easy drive-thru and walk-in testing clinics. The original branch in Marcos Highway has now turned into 22 swab sites, a molecular laboratory, and an upcoming secondary lab for more medical services.
While struggling with the demand for easy, affordable testing, Pado Dator of Swab & Go sought to look for online solutions to integrate into their social media pages. Since they don’t have a website, ChatGenie was the perfect solution to help ease transactions, especially during peak times, and cope with the demand that comes with COVID surges.
“Selling with ChatGenie, it became a lot more convenient because they were booking our services within social media, mainly Facebook. ChatGenie helped us in a way that they can book and pay directly. What we sell as a service is mainly convenience,”
he said when asked what changed when trying our platform.
What made them choose ChatGenie over other similar platforms? Our customer service.
“I went through a lot of product demos but what got me to choose ChatGenie was that your Account Manager, David, was very hands-on in getting us a client. He assured me that whatever issues we have, customizations we want, they can make it work if it's within the boundaries. Mabilis sumagot, gumagawa ng paraan. We deal with payment gateways din, so it has to be fast and providers have to be quick to respond.”
When asked what he would tell other online sellers and service-based businesses? He said,
“Be prepared for everything. Siyempre, sa business, you want to be able to service the customers when they need you. Be prepared with everything - the manpower, supplies, backend, finances, everything. I would definitely recommend ChatGenie. It’s easy to use, the people are responsive, good, and very capable. They can adjust which is very important in a business.”
Swab and Go takes the intimidating process of getting COVID-tested and makes it simple and accessible without sacrificing safety and accuracy. This DOH-accredited laboratory also provides fast results as well as medical certificates for all your travel and event needs. With summer here and the holidays that come with it, your swab test is just a few clicks away!
All you need to do is make an appointment with their ChatGenie online store available on Facebook Messenger and Instagram and you’re ready to go! Choose between RT-PCR tests (P2,500) or Antigen Nasal (P660) tests, select a branch among their locations (City Golf Plaza Pasig, Karuhatan Valenzuela, Marcos Highway, SM East Ortigas, and SM Marilao), make your payment, and your booking is good to go!
Stay safe no matter what with speedy COVID tests with Swab and Go. Book an appointment here now!
Do you have a service-based business? Start offering hassle-free bookings on Facebook, Instagram, Viber, and GCash with ChatGenie. Join us here: ChatGenie | Sell Inside The World's Biggest Apps