0
Increase your conversion rate - learn how to sell inside the world's biggest apps!
Learn More
×
home I
home II
home III
home IV
home v
hot
Link
Features
Our ServicesSolutionsFeature Releases

Sales Channels

MessengerGLifeShopifyViber

Automated Delivery

Grab ExpressPandago

Flexible Payment Options

GCashMayaBilleaseRoadmap
Partners
Sales Partner ProgramList of Sales PartnerAffiliate

Brand Partners

GrabGCashMayaGlobe BusinessBillEase
Plans
Resources
Resources
BlogYoutube ChannelGuides / FAQSuccess StoriesSeller CenterMerchant Resources
Log In
contact
new
Licensing
style guide
Sign Up For Free
sd
Book a Meeting
sd
Merchants
May 20, 2022

Meet Swab and Go, our Featured Merchant of the Month

August 29, 2023 5:54 PM

When we say you can sell inside the world’s biggest apps, we mean everything. Well, maybe not everything but definitely most! While it’s true that we got our store by helping brick and mortar stores like restaurants adapt to the increasingly difficult pandemic, there’s a lot more you can do with our multi-commerce platform. One overlooked example? Service-based companies.

Businesses like Swab and Go by Be Safe MD can also use ChatGenie to sell inside the country’s favorite Super Apps. Even though cases have slowed down and significant progress has been made in the fight against COVID-19, it’s important to stay safe and make sure we keep everyone around us healthy. It’s no wonder why this drive-thru and walk-in testing clinic has been one of our most well-performing ChatGenie merchants.

What started out as a flu vaccine provider at the very beginning of the pandemic eventually pivoted to being a testing clinic as a response to the market’s lack of accessible COVID testing. At a time when even the DOH was struggling to manage accurate and affordable testing, Be Safe was one of the first pioneers of easy drive-thru and walk-in testing clinics. The original branch in Marcos Highway has now turned into 22 swab sites, a molecular laboratory, and an upcoming secondary lab for more medical services.

While struggling with the demand for easy, affordable testing, Pado Dator of Swab & Go sought to look for online solutions to integrate into their social media pages. Since they don’t have a website, ChatGenie was the perfect solution to help ease transactions, especially during peak times, and cope with the demand that comes with COVID surges.

“Selling with ChatGenie, it became a lot more convenient because they were booking our services within social media, mainly Facebook. ChatGenie helped us in a way that they can book and pay directly. What we sell as a service is mainly convenience,”

he said when asked what changed when trying our platform.

What made them choose ChatGenie over other similar platforms? Our customer service.

“I went through a lot of product demos but what got me to choose ChatGenie was that your Account Manager, David, was very hands-on in getting us a client. He assured me that whatever issues we have, customizations we want, they can make it work if it's within the boundaries. Mabilis sumagot, gumagawa ng paraan. We deal with payment gateways din, so it has to be fast and providers have to be quick to respond.”

When asked what he would tell other online sellers and service-based businesses? He said,

“Be prepared for everything. Siyempre, sa business, you want to be able to service the customers when they need you. Be prepared with everything - the manpower, supplies, backend, finances, everything. I would definitely recommend ChatGenie. It’s easy to use, the people are responsive, good, and very capable. They can adjust which is very important in a business.”

Swab and Go takes the intimidating process of getting COVID-tested and makes it simple and accessible without sacrificing safety and accuracy. This DOH-accredited laboratory also provides fast results as well as medical certificates for all your travel and event needs. With summer here and the holidays that come with it, your swab test is just a few clicks away!

All you need to do is make an appointment with their ChatGenie online store available on Facebook Messenger and Instagram and you’re ready to go! Choose between RT-PCR tests (P2,500) or Antigen Nasal (P660) tests, select a branch among their locations (City Golf Plaza Pasig, Karuhatan Valenzuela, Marcos Highway, SM East Ortigas, and SM Marilao), make your payment, and your booking is good to go!

Stay safe no matter what with speedy COVID tests with Swab and Go. Book an appointment here now!

‍

Do you have a service-based business? Start offering hassle-free bookings on Facebook, Instagram, Viber, and GCash with ChatGenie. Join us here: ChatGenie | Sell Inside The World's Biggest Apps

Back to Blog
latest news

Related Post

ChatGenie’s Evals Process for Production-Ready Chatbots

April 22, 2025 12:54 PM

With today's large language models (LLMs), building a proof-of-concept (POC) for a chatbot is relatively easy, but turning that into a production-ready system is far more challenging. Early prototypes often impress in demos but can behave unpredictably in real-world use. The AI hype led to an explosion of AI projects and investments that have yet to produce return on investment. In large enterprises nearly nine out of 10 senior decision-makers said they have gen AI pilot fatigue and are shifting their investments to projects that will improve business performance, according to a recent survey from NTT DATA.”

Streamline Your Business with ChatGenie’s Enhanced Advanced Order Feature

March 7, 2025 3:29 PM

Managing advanced orders just got easier with ChatGenie’s latest Advanced Order Enhancements! Designed to help food establishments and businesses with specific fulfillment schedules, this update ensures that you never miss an order while improving your operational efficiency.

Take Control of Your Store’s Availability with Operating Hours for In-App Stores

March 7, 2025 3:29 PM

Merchants, we heard you! Many businesses prefer to accept orders only during their operating hours—and now, with ChatGenie’s latest update, you can do just that! 🚀Gone are the days of manually enabling maintenance mode to stop orders after hours. With the Operating Hours Feature, you can now automate your store’s availability based on your business hours, ensuring a seamless shopping experience for your customers.

View Blog

Sign Up For our Newsletter

Let’s talk all things business. Never miss an update or tip from us, subscribe to our newsletter!

Sign Up For our Newsletter

Let’s talk all things business. Never miss an update or tip from us, subscribe to our newsletter!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Sell inside the biggest apps now - it’s fast and easy.

SIgn Up Now, No Credit Card Required!

products

HomeFeaturesMerchantsPlans

Partners

Grab Express IntegrationPandaGo IntegrationGCash IntegrationMaya Integration

Company

About UsPressTeamCareersPress and Media Center

Support

ResourcesBlogSuccess StoriesChatGenie Expert AssistanceBecome A Sales PartnerFAQ

COntact Us

Unit 20 I-Park Center, Amang Rodriguez Ave. Manggahan, Pasig City

Copyright @ 2025 Chatgenie. All rights reserved.

Terms Of UsePrivacy Policy