Unlike traditional AI chatbots, ChatGenie is specifically designed to overcome concerns about AI accuracy and hallucinations. Our proprietary multi-agent AI framework ensures reliable, safe, and contextually appropriate customer support.
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ChatGenie utilizes a unique system of specialized AI agents that work collaboratively to enhance customer interactions:
Intent AI Agent: Precisely interprets customer inquiries.
Guard AI Agent: Filters out offensive content and safeguards sensitive information.
Orchestrator AI Agent: Categorizes inquiries accurately.
Conversation AI Agent: Crafts context-aware and clear automated responses.
Supervisor AI Agent: Ensures overall accuracy and appropriateness of chatbot interactions.
Many AI initiatives struggle to move beyond proof-of-concept stages due to inadequate evaluation processes. Organizations often face difficulties in confidently transitioning their AI chatbots into full production because of uncertainty regarding accuracy, reliability, and performance.
Our rigorous evaluation framework ensures AI deployments transition smoothly from proof-of-concept to production, typically within just eight weeks. ChatGenie systematically evaluates chatbot accuracy, clarity, and reliability, guaranteeing high-quality performance upon deployment.
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ChatGenie's agentic AI technology has delivered tangible results for leading organizations: Angkas: Supporting 250,000 daily bookings through automated customer interactions.
ChatGenie extends beyond customer support into adjacent business functions, including:
Marketing Automation AI Agent: Targeted ad campaigns driven by advanced customer sentiment analysis.
Lead Nurturing AI Agent: Automated segmentation and personalized messaging to enhance customer engagement and conversion.
ChatGenie automates your shipping with real-time integration to Grab Express,Pandago, and Ninja Van. Fewer clicks, less hassle, and more time saved.
Say goodbye to manual processing. Our automated system efficiently manages customer orders, ensuring no missed sales and more time for your business growth.
Keep more of your earnings with ChatGenie’s affordable PHP 10 fee per transaction—no commissions. Save on costs, earn more.
Easily measure your ad performance with our Facebook Pixel tool. See sales made from your ChatGenie store and optimize your ads with clear data.
ChatGenie Copilot enhances your engagement by dynamically assigning tailored replies with your product links based on your latest posts and user comments. It detects new posts to update auto-reply strategies, ensuring every interaction reflects current offerings and customer intent.
ChatGenie Copilot configures auto-replies with responses and product links matched to your posts and identifies purchase intent in user comments.
ChatGenie Copilot automatically updates follow-up notifications on Messenger to include your latest campaign messages or voucher discounts, eliminating the need for manual updates.
Users showing strong purchase intent can be retargeted through your ad campaigns on Facebook, Messenger, and Instagram.
Experience Up To 600% Higher Returns On Ad Spend. ChatGenie Helps You Sell Up To Six Times More Than Other E-Commerce Channels.
Maximize Your Ad Spend with ChatGenie – Get over 600% more value for every ad dollar spent on ChatGenie, compared to other eCommerce platforms. Enjoy conversion rates as high as 27%, far exceeding the industry standard of 4%.
